Privacy Policy

1. Introduction

Stern Vaultwick ("Stern Vaultwick", "we", "us", or "our") respects the privacy of visitors to our website and users of our services. This Privacy Policy describes the categories of information we may collect, how that information may be used, the circumstances under which it may be shared, and the choices available to you regarding your information. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

We may collect the following general categories of information:

• Contact information you voluntarily provide, such as your name, email address, and phone number, when you submit an enquiry or request a briefing.
• Usage data collected automatically, including pages viewed, time spent on the site, referring URLs, browser type, and general device information.
• Cookies and similar technologies used to support site functionality, remember preferences, and understand aggregate usage patterns.
• Correspondence you send to us directly, such as emails or messages submitted through contact forms.

We do not knowingly collect sensitive financial account credentials, government identification numbers, or other special categories of data through this website unless explicitly and separately requested as part of an onboarding process.

3. How We Use Information

Information collected may be used for purposes including, without limitation:

• Responding to enquiries and providing requested information about our services.
• Operating, maintaining, and improving the functionality and content of our website.
• Analysing aggregate usage trends to inform design and content decisions.
• Communicating updates, clarifications, or administrative notices related to your enquiry.
• Complying with applicable legal obligations and protecting the rights, safety, and property of Stern Vaultwick and others.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, or similar technologies to distinguish you from other users, remember preferences, and gather analytical data about how the site is used. You can configure your browser to refuse some or all cookies, or to alert you when a cookie is set. Disabling cookies may affect the availability or functionality of certain features of the site.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to respond to your enquiry, our legitimate interests in operating and improving our website, and compliance with applicable legal obligations.

6. Disclosure of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as website hosting, analytics, or communications tools, under obligations of confidentiality.
• Professional advisers, where necessary, for legal, tax, or compliance purposes.
• Regulatory or governmental authorities, where required by applicable law or in response to valid legal process.
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain information for as long as is reasonably necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Criteria used to determine retention periods include the nature of the information, the purpose for which it was collected, and any applicable legal or regulatory requirements.

8. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on how our website and related services are configured, information may be transferred to, stored, or processed in jurisdictions other than your own. Where such transfers occur, we aim to ensure that appropriate safeguards consistent with applicable law are in place.

10. Your Rights and Choices

Subject to applicable law, you may have rights including the ability to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided on our website. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website and services are not directed to individuals under the age of majority in their jurisdiction of residence, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or resources. This Privacy Policy does not apply to third-party sites, and we are not responsible for the privacy practices or content of any linked resources. We encourage you to review the privacy policies of any third-party site you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details provided in the footer of our website.